Support Center

Secure, encrypted communications. Average response time: 4 Hours.

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14:22:09 UTC

Security Warning

Never transmit private keys, mnemonic seeds, or personal identifying information (PII) via support tickets. All sensitive messages must be PGP encrypted using the administration key below. Unencrypted sensitive data will result in ticket closure.

Create Support Ticket

TICKET ID: AUTO-GEN

Username / Alias

Associated Order ID (Optional)

Department / Priority

Message Content PGP ENCRYPTION RECOMMENDED

X7K9M2

Direct Channels

Admin PGP Key (Fingerprint)

8291 4821 9A2C 44B1 9928 1102 FA22 1928

Official Onion Link

hn2paw7w627n5bro3zirrhb5bchugcjmm2mvxggnnlxqjkhhwzolbdid.onion

Emergency Email

[email protected]

Admin Public Key

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.2.27 (GNU/Linux)
mQINBF5v8zUBEAC9y7+X8Z1k2Lp4...
(This key is for verification only)
mQINBF5v8zUBEAC9y7+X8Z1k2Lp4...
...WeTheNorth Official Admin Key...
...Import to verify signatures...
...Do not trust keys from other sites...
mQINBF5v8zUBEAC9y7+X8Z1k2Lp4...
...
=r/9s
-----END PGP PUBLIC KEY BLOCK-----

Ticket Rules

01. Check the FAQ before opening a ticket.
02. One ticket per issue. Spamming creates delays.
03. Use English or French. Other languages may be ignored.
04. Vendor applications must be signed with your PGP key.